Frequently Asked Questions

All our jewelry is handcrafted from high-quality polymer clay, carefully cured and finished with hypoallergenic hardware — stainless steel posts, gold-filled or silver-plated findings. They are lightweight, durable, and safe for sensitive skin.

Keep your pieces away from water, perfumes, and lotions. Store them in the pouch provided or a dry, cool place. Gently wipe with a soft dry cloth to restore shine. Avoid prolonged exposure to direct sunlight.

Spain: 2–4 business days. EU countries: 5–10 business days. International: 10–20 business days. All orders are shipped from Marbella, Spain, and include a tracking number.

Yes! We love creating personalised pieces for special occasions. Contact us through the contact form or by email to discuss your vision. Custom orders typically take 2–3 weeks.

We accept returns within 30 days of delivery. Items must be unworn and in original condition. Custom or personalised pieces are non-refundable. To start a return, contact us at hello@blossombyolha.com.

We selectively work with boutiques and concept stores that align with our values. Please reach out via the contact form with details about your store.

Yes. We use hypoallergenic stainless steel posts and nickel-free findings. If you have specific sensitivities, please mention them in your order notes and we will do our best to accommodate.